APDerm has partnered with Sharecare to fulfill most requests for medical records. Patients and third-parties may use the online request process or hardcopy form to request medical records.
Which practices does APDerm process online medical record requests for?
APDerm processes online medical record requests for the following practices:
- Adult & Pediatric Dermatology, PC
- Advanced Dermatology & Aesthetics
- Associates in Dermatology
- Boston Dermatology and Laser Center
- Coastal Dermatology
- Dermatology Associates
- Dermatology Professionals
- Dermcare Physicians & Surgeons
- Mystic Valley Dermatology
When will my online medical record request be ready?
Your records will be ready in 5-7 business days from the receipt of your electronic request. Requests that are mailed or faxed typically take 10 days from receipt of a properly completed form.
How do I check the status of my request?
For online requests or forms mailed to APDerm, go to recordstatus.sharecare.com or you may call 978-922-0016 or 877-584-1222 (toll free).
For practices not accepting online requests, please contact the office directly.
How do I pay for my medical records?
Patients are not charged to process requests for their own records. You may be charged a fee to cover shipping and supply costs. To pay your invoice, go to: payonline.hds.sharecare.com/
How do I contact Customer Service for online requests?
You may call: 858-244-1811 Or Contact Support for live chat: hds.sharecare.com/contact-us