General FAQ

Q: What is the APDerm fax number?

Most of our fax numbers can be found on each location page . If you are looking to fax a referral, please use (888) 971-4132.

What insurance does APDerm accept?

APDerm accepts most insurances and offers payment plans for those paying out-of-pocket. Accepted insurances are listed below. Please note that this is not an extensive list. Insurances may vary based on office location and clinician. Please call our office at (978) 371-7010 to confirm that we accept your insurance plan.

Aetna
AllWays Health Partners
Blue Cross Blue Shield
Cigna
Commonwealth Care Alliance
Fallon
Harvard Pilgrim Healthcare
Health New England
Humana
Medicare
Multiplan
Tricare
Tufts
Unicare
United Healthcare
US Family Health Plans

Does APDerm accept Medicare?

Yes, APDerm does accept Medicare insurance! However, accepted plans may vary based on clinician and location. Please call our office at (978) 371-7010 to confirm that we accept your insurance plan.

How do I renew my prescription?

We are no longer accepting electronic pharmacy requests. To renew your prescription when you have one refill left, please give our office a call at (978) 371-7010. It may take up to 72 hours to refill your prescription.

Does APDerm have allergy specialists?

Several of our clinicians currently offer patch testing for testing skin allergies. Clinicians offering this service are Dr. Bostrom, Barbara Bradley, John Chambliss, Linda Gibbons, Dr. Goos, Dr. Handfield, Dr. Ho, Dr. Hochberg, Natalie Jones, Dr. Joyce, Dr. Kovalszki, and Kathleen Ledwick. Click here to learn more about patch testing and to book an appointment.

What locations are accepting new patients?

Currently, all our APDerm locations are accepting new patients! Please click here to book an appointment, or call (978) 371-7010.

Where can I read reviews for APDerm?

Reviews are listed on our website under each location and clinician page. To leave your own review, simply Google the location or clinician you visited and click “write a review” under the listing.

What is the APDerm fax number?

Most of our fax numbers can be found on each location page. If you are looking to fax a referral, please use (888) 971-4132.

How can I make an appointment?

Making an appointment has never been easier! Here at APDerm, you can make an appointment anytime, anywhere, in the comfort of your own home! Click here to use our online booking tool or call our office at (978) 371-7010.

Where can I apply for a job at APDerm?

We are currently hiring at multiple locations. Click here to view our career page and explore our current openings.

Do you service children and adults at your offices?

Yes, APDerm is home to several board-certified dermatologists who treat infants through adults. Visit our clinician page to learn more about our dermatologists and what ages they treat.

Do your offices have different hours?

Yes, our office hours vary by location. All office hours are listed on our location pages!

Do you offer telehealth?

Yes, we offer telemedicine appointments for residents of Massachusetts, New Hampshire, and Rhode Island. Click here to view which clinicians currently offer these services.

Are all dermatologists board-certified?

Yes, all dermatologists at APDerm are board-certified in dermatology.

What are my options for reaching APDerm outside of business hours?

Our chat feature is available 24/7, so you can receive assistance with questions about services, scheduling, billing, and other general inquiries. The chat is secure and HIPAA-compliant, designed for non-medical questions only. For medical advice, please contact your provider directly.

Can I pay for my treatment online?

Yes! MDPay is our new, secure online payment option accessible via your patient portal. Log in, go to billing, and follow the prompts for a quick, easy payment experience. MDPay accepts major credit and debit cards. For assistance or other payment options, please call our office at (978) 371-7010.